How to install and activate an eSIM
Installing an alodata eSIM takes a couple of minutes. We recommend installing before you travel (over Wi-Fi) and only enabling data roaming for the eSIM line once you arrive at your destination.
Before you start
Make sure your device supports eSIM and is carrier-unlocked, and connect to Wi-Fi. Have the QR code from your alodata order email ready on another screen, or save the activation details.
On iPhone
- Open Settings → Mobile Service (or Cellular) → Add eSIM.
- Choose 'Use QR Code' and scan the code from your order email.
- Label the plan (e.g. 'alodata Travel') and keep your primary line as your default for calls.
- On arrival, turn on 'Data Roaming' for the alodata line and set it as your mobile data line.
On Android (Pixel, Galaxy, and others)
- Open Settings → Network & internet → SIMs (or Connections → SIM manager) → Add eSIM / Download a SIM instead.
- Scan the QR code from your order email and confirm the download.
- On arrival, enable the eSIM, turn on roaming for that line, and select it for mobile data.
Common pitfalls
Install over Wi-Fi, not mobile data. Don't delete the eSIM to reinstall it — most plans can only be installed once. If you have no data at your destination, check that roaming is enabled for the alodata line and that it's selected as the mobile data line.