At Habrah LLC, operating under the brand alodata, we are committed to protecting and respecting your privacy. This Privacy Policy is designed to help you understand how we collect, use, and store your personal information when you use our services, including our website and eSIM products.

By using alodata services, you agree to the terms of this Privacy Policy and, where applicable, our Terms and Conditions.

Information We Collect

When you purchase something from alodata or use our services, we collect the following information:

• Personal Information: Your name, address, phone number, and email address.
• Account Information: Details such as account creation dates, payment dates, TopUp details, and other relevant account-related data.
• Service Data: Information related to the level of service you receive, such as network usage, network faults, and other events affecting your service.
• eSIM Usage Data: Details about the eSIM profiles and mobile data used, which are collected solely for billing purposes. We do not access the content of your mobile data.

How We Use Your Information

Your personal data will only be used for specific purposes, in accordance with applicable data protection laws (such as the U.S. Data Protection Laws and relevant international regulations). These purposes include:

• Managing and helping you manage your account.
• Contacting you when necessary, including notifying you about any service issues.
• Securing your account and preventing fraud or other illegal activities.
• Managing and improving our network and services.
• Investigating and responding to any complaints or inquiries you make.
• Informing you about complementary products and services, where you have opted-in during the sign-up process.

We do not share, disclose, sell, rent, or otherwise provide your personal information to other companies, except as required to fulfill our obligations under our Terms and Conditions (for example, to payment processors or suppliers). Any third parties that process your data are bound by strict confidentiality and data protection agreements.

Consent

When you provide personal information to complete a transaction, verify your payment details, place an order, or request services, you consent to our collection and use of your data for these purposes.

If you wish to withdraw your consent at any time, you can do so by contacting us at [email protected]. Please note that withdrawing consent may result in the termination of our services to you if we are unable to continue providing the service without certain data.

Disclosure

We may share your personal data with third-party organizations that process data on our behalf (such as payment processors or service providers). However, these organizations will only process your data in accordance with our instructions and are bound by confidentiality agreements.

We may also disclose your personal data when required by law or if you violate our Terms and Conditions.

Data Retention

We will retain your personal information for the longer of:

• Any period required by law (e.g., tax records).
• The duration during which you are using our services.

Security of Your Personal Information

We continually review and improve our security measures to protect your personal data from unauthorized access, accidental loss, or disclosure.

If we work with third-party organizations to process personal data (e.g., for payment processing or technical support), we ensure that these organizations have appropriate security measures in place. Your personal data will not be used by these third parties for their own purposes unless necessary to fulfill the obligations outlined in our Terms and Conditions.

Please note that communications over the internet (including emails) may pass through several countries and are not always secure unless encrypted. We are not responsible for any unauthorized access or loss of personal data that occurs outside our control.

Payments

All credit/debit card transactions on our platform are processed securely through Stripe, a PCI-DSS compliant payment gateway. Your payment information is encrypted during transmission and is not stored by us. For more information on Stripe’s security policies, please refer to their Privacy Policy.

Cookies

Our website uses cookies and other tracking technologies to enhance your user experience. Cookies are small data files that are stored on your computer or device and collect information about your browsing behavior on our website.

Cookies may help us remember your preferences and provide you with a personalized experience when you return to our site. You can manage your cookie preferences through your browser settings.

For more information on cookies and how to manage them, please visit aboutcookies.org.

Age of Consent

If you are under the age of majority in your jurisdiction, you must obtain consent from a parent or guardian to use our services. Otherwise, you are not permitted to provide personal information to us.

Updates to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any material changes will be communicated to you through our website or other appropriate means. By continuing to use our services after changes are posted, you agree to the revised Privacy Policy.

Your Rights

Under U.S. and international data protection laws, you have the right to:

• Access the personal information we hold about you.
• Correct, amend, or delete any personal data.
• Limit the use of your personal information.

To exercise these rights, please contact us at:

Habrah LLC
30 N Gould St, Ste R, Sheridan, WY 82801-6317, USA
Email: [email protected]

Please note that a small administrative fee may be charged to process your request, and we may ask for proof of identification to ensure the security of your personal information.

Contact Us

If you have any questions, comments, or requests related to our use of your personal information, feel free to contact us at:

Habrah LLC
30 N Gould St, Ste R, Sheridan, WY 82801-6317, USA
Email: [email protected]